TERMS OF SERVICE

Effective Date: June 7, 2026

Eagle Star Roofing, LLC

Serving the Greater Chicagoland Area

Contact: info@eaglestarroofing.com

1. Acceptance of Terms

By accessing or using the Eagle Star Roofing, LLC website, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site. Eagle Star Roofing, LLC reserves the right to update these terms at any time. Continued use of the site constitutes acceptance of any revised terms.

2. SMS Program Description and Messaging Use Cases

Eagle Star Roofing, LLC operates an SMS text messaging program for the following specific purposes:

• Confirming receipt of a roof assessment request submitted through our website
• Scheduling and confirming appointment times for property assessments
• Providing service updates and follow-up communications related to an active inquiry or project
• Answering questions submitted through our contact forms
• Sending reminders for scheduled assessments or appointments

SMS messages are sent only to individuals who have provided their phone number and expressly opted in through a form on our website. Consent to receive SMS is never required as a condition of receiving services.

3. SMS Opt-Out Instructions

You may opt out of SMS communications from Eagle Star Roofing, LLC at any time.

To opt out: Reply STOP to any SMS message you receive from us. You will receive one final confirmation message confirming your opt-out, and no further messages will be sent to your number.

To re-enroll: Reply START to opt back in at any time.

For help: Reply HELP to any message or contact us at info@eaglestarroofing.com.

We honor all opt-out requests promptly and in compliance with carrier requirements.

4. Message and Data Rates Disclosure

Standard message and data rates may apply to all SMS messages sent and received. Eagle Star Roofing, LLC does not charge for SMS messages, but your mobile carrier may apply charges based on your individual plan. Eagle Star Roofing, LLC is not responsible for any fees charged by your mobile carrier in connection with SMS communications.

For information about your messaging plan and applicable rates, contact your mobile carrier directly.

5. Carrier Liability Disclaimer

Eagle Star Roofing, LLC's SMS messaging service is provided on a best-effort basis. Mobile carriers are not liable for delayed or undelivered SMS messages. Delivery of SMS messages is subject to effective transmission from your network operator. Eagle Star Roofing, LLC is not responsible for messages that are delayed, undelivered, or blocked by your carrier or device settings. If you experience issues receiving messages, contact us directly at info@eaglestarroofing.com.

6. Age Restriction

You must be at least 18 years of age to use this site, submit a form, or consent to receive SMS messages from Eagle Star Roofing, LLC. By submitting your information through any form on our site, you represent and warrant that you are 18 years of age or older. We do not knowingly collect information from or send SMS messages to individuals under the age of 18.

7. Support Contact Information

For any questions, concerns, or requests related to our SMS program, website, or services, you may reach us through the following:

• Email: info@eaglestarroofing.com
• Website: www.eaglestarroof.com
• SMS Help: Reply HELP to any message you receive from us
• Business Hours: Monday through Friday, 8:00 AM to 5:00 PM CST

We are committed to responding to all support inquiries within one business day.

8. Privacy Policy

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our site and consenting to SMS communications, you acknowledge that you have read and understood our Privacy Policy. You can view our full Privacy Policy at www.eaglestarroof.com/privacy-policy.

9. Use of the Site

This site is intended to provide information about Eagle Star Roofing, LLC services and to allow prospective clients to submit inquiries and request consultations. You agree to use the site only for lawful purposes. You agree not to:

• Submit false or misleading information through any form
• Attempt to gain unauthorized access to any part of the site
• Use automated tools or bots to collect data from the site without prior written consent
• Use the site for any fraudulent or unlawful purpose

10. Lead Submission and Contact Forms

By submitting a form, you agree to provide accurate information and consent to being contacted by Eagle Star Roofing, LLC via phone, email, or SMS. Form submission does not create a contractual obligation or guarantee of service. All service agreements are established separately and in writing.

11. Intellectual Property

All content on this site, including text, graphics, logos, and the Eagle Star Roofing, LLC name and mark, is the property of Eagle Star Roofing, LLC and is protected by applicable copyright and trademark laws. You may not reproduce or use any content without prior written permission.

12. Disclaimer of Warranties

This site and all content are provided on an "as is" and "as available" basis without warranties of any kind. Eagle Star Roofing, LLC does not warrant that the site will be uninterrupted or error-free.

13. Limitation of Liability

To the fullest extent permitted by law, Eagle Star Roofing, LLC shall not be liable for any indirect, incidental, or consequential damages arising out of your use of this site.

14. Governing Law

These Terms of Service shall be governed by the laws of the State of Illinois. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Illinois.

15. Contact Us

Eagle Star Roofing, LLC

Greater Chicagoland Area, Illinois

Email: info@eaglestarroofing.com

Website: www.eaglestarroof.com